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DUTIES. The primary purpose of the Child Support Case Manager position is to manage child support cases in accordance with federal,... More… DUTIES. The primary purpose of the Child Support Case Manager position is to manage child support cases in accordance with federal, state, and local laws and procedures. In addition, the employee processes appropriate documentation for child support cases and testifies in court if necessary. Review’s child support cases, recommends changes, tracks cases to ensure compliance, conducts investigations to locate absent parents, establishes paternity, enforces child support orders. Keeps abreast of changes in child support program, laws, policies and procedures. UNUSUAL WORKING CONDITIONS: Most investigations are conducted in-house, there is usually no physical danger to the employee. Irate clients and other persons contacted in the course of the investigation could present a hazard, however serous problems occur infrequently. Less…
